Trouble Shooting

  • Is there power running to the router in the wall? Try unplugging the router from the connection leading to the radio. We recommend leaving your router unplugged for at least 2 minutes before plugging it back into the wall.
  • Be sure that your ethernet cable is fully plugged into your computer.
A simple reboot will usually solve the problem. However, if you are still experiencing issues, please fill out the form below.
Support Hours: Monday - Friday: 7:00 am to 6:00 pm Saturday: 9:00 am to 5:00 pm