Frequently Asked Questions


How fast does my internet really need to be?

It truly depends on how much strain you are putting on your internet connection. Do you stream movies often? Send a lot of emails? Then you may need more Mbps. We recommend no less than 25 Mbps, which is why all of our plans start at just that. Still unsure? Send us an email at info@5G-X.com and one of our Customer Service Representatives can assist you in finding the perfect plan for your needs.


Is there an installation fee?

Yes, each package has a fee associated with installation.
Residential: $99.95 // Business: $199.95


How do I know if you can service my home/business?

Please fill out a sign up form and we will run an address check. There is no fee or credit card information required for an address check.


When will 5G-X be available to me?

We are constantly expanding our service coverage. A huge factor of our growth pattern is demand. Click on the "Tell Us Where To Go" tab to let us know if your neighborhood needs us.

We announce new service coverage areas via Facebook, email, and our website.

Still have questions?